Compliance Clerk - Home Health
Colorado Springs, CO
Full Time
Mid Level
As a 501(c )3 non-profit company, NTSOC does not compromise care for the sake of profit. Our model is to care for clients first, not to fund a corporate owner. NTSOC serves southern Colorado families of children/young adults with disabilities, homebound seniors, and veterans by providing compassionate quality home care, physical therapy, CNA training, and outpatient therapy. We pursue the best possible outcome as defined by the client, family members, and care team.
Salary: $18.00 to $22.50 hourly rate
Full time and in-office
Benefits:
Roles and Responsibilities
Minimum Requirements
Physical/Mental Demands
While performing the duties of this job, the employee is regularly required to use hands to handle objects, tools, or controls and communicate effectively with other people. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. May be exposed to occupational hazards such as communicable diseases, harmful chemicals, and/or disoriented or combative patients. Lifting up to 50 lbs. may be required.
Salary: $18.00 to $22.50 hourly rate
Full time and in-office
Benefits:
- 403(b)
- 403 (b) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Flex Spending account
- Health Saving account
- Life Insurance
- Critical Illness, Short-term and long-term disability and accident insurances
Roles and Responsibilities
- Assists with auditing and collecting information and documentation as requested.
- Supports the Director of Quality & Compliance / Compliance Officer with tasks including but not limited to auditing and research to assist with compliance, quality, and all regulatory requirements.
- Identifying and assessing areas of significant business risk.
- Support the Director of Compliance in developing, implementing and maintaining internal audit policies and procedures in accordance with local and regulatory best practice.
- Conduct ad hoc investigations into identified or reported risks.
- Support various departments by collecting and coordinating internal data from audits and various department leaders with the Director of Compliance instruction.
- Acts as a role model for other NTSOC employees and as a subject matter expert for quality and compliance.
- Train in tasks completed by the Director of Quality & Compliance / Compliance Officer and assumes duties as needed. May cross train in other office positions and assist when requested by Director of Quality & Compliance / Compliance Officer.
- Keeps organized documentation of quality and compliance documents.
- Provides administrative support and education to staff as needed.
- Provides customer service for clients/families.
- Effectively communicates all pertinent information to families, clinical management, and field staff.
- Protects confidential information and understands responsibilities regarding the Health Insurance Portability and Accountability Act (HIPAA) and protected health information (PHI).
- Follows NTSOC Infection Control Policy to include use of PPE as directed.
- Pursues learning opportunities to enhance personal and professional capabilities relating to the assigned role.
- Develop effective working relationships among professionals and ancillary staff.
- Participates in a minimum of 75% of required meetings.
- Performs other related job duties as assigned by Director of Quality & Compliance / Compliance Officer.
Minimum Requirements
- 2 years’ experience in home healthcare (preferred in a quality management position)
- Excellent analytical and problem-solving skills to evaluate the quality-of-care services and to resolve issues.
- Knowledge in home health research, auditing, compliance and risk experience and knowledge.
- Associate degree preferred, but not required
- Ability to advocate for and relate to clients/families and their concerns.
- Current knowledge of laws and regulations related to home care.
- The ability to remain current in the skills and knowledge necessary to provide quality patient care.
- Strong computer skills. Ability to work with electronic medical records system, email, and Microsoft Office products
- Strong time management, organizational skills, and attention to detail.
- Ability to interact with clients and families compassionately and empathetically.
- Patience: Being patient with people who may have trouble communicating or understanding what is happening is important.
- Communication Skills: Must have effective communication with patients, families and staff.
Physical/Mental Demands
While performing the duties of this job, the employee is regularly required to use hands to handle objects, tools, or controls and communicate effectively with other people. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. May be exposed to occupational hazards such as communicable diseases, harmful chemicals, and/or disoriented or combative patients. Lifting up to 50 lbs. may be required.
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